Your privacy is our priority

We collect only the minimum information necessary to provide our service:

• Account information: Email address and password (hashed) when you create an account.
• Payment information: Processed securely by third-party payment providers. We do not store your card details.
• App diagnostics: Anonymous crash reports to improve app stability. This data is never linked to your identity.

We do not collect: your IP address, browsing history, DNS queries, traffic data, connection timestamps, bandwidth usage, or any other activity data.

Tulpara VPN maintains a strict no-log policy. When you connect to our VPN, we do not record:

• Your real IP address or the VPN server IP assigned to you
• Websites you visit or content you access
• DNS queries made through our servers
• Connection or session timestamps
• Bandwidth used per session
• Any form of traffic data or metadata

This means we have nothing to hand over to any third party, government, or law enforcement agency — because we simply don't have it.

The limited data we collect is used solely for:

• Account management and authentication
• Processing payments and managing subscriptions
• Sending important service-related notifications
• Improving app performance via anonymous diagnostics
• Responding to customer support requests

We do not sell, rent, or share your personal data with any third parties for marketing or advertising purposes.

Our website uses minimal cookies strictly necessary for functionality, such as remembering your language preference and session state. We do not use advertising cookies or cross-site tracking technologies.

The Tulpara VPN mobile application does not use cookies. Anonymous analytics data may be collected to improve the user experience, and this data cannot be used to identify you.

We may use trusted third-party services for the following purposes:

• Payment processing: Stripe or Apple/Google Pay for handling transactions securely.
• Crash reporting: Anonymous crash data to fix bugs (no personal data included).

These providers are bound by their own privacy policies and are prohibited from using your data for any purpose other than providing their service to us.

We protect any data we hold with industry-standard security measures including AES-256 encryption, secure HTTPS connections, and strict access controls. Your account password is stored as a hashed value and is never accessible in plain text.

In the unlikely event of a data breach, we will notify affected users promptly and take all necessary remediation steps in accordance with applicable laws.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate data.
• Deletion: Request deletion of your account and associated data.
• Portability: Request your data in a portable format.
• Objection: Object to certain processing of your data.

To exercise any of these rights, contact us at hello@tulpara.com.

Tulpara VPN is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or in-app notification.

Continued use of Tulpara VPN after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@tulpara.com
• Website: tulparavpn.app

We will respond to all legitimate requests within 30 days.